Hello and welcome to HikerTrip
As Travel has always been a part of our life and we do for our basic works or we do business travel we need to prefer a brand or a travel services provider So as we are from India we are getting result That MakeMyTrip says that they are leading travel services provider since travel community got popular in India But Company got the popularity in 2015 to 2020 So in today’s very first review we are going to review MakeMyTrip And We, ll help to choose best travel service provider and we, ll take a fresh look at a question are they still #1 Travel Brand in India.
Something About MakeMyTrip First
I know you guys Have the perfect knowledge of what MakeMyTrip does when It comes to Travel So for our new readers or for those guys who have not any Idea We want to talk Something About Make MyTrip. According to the wiki, MakeMyTrip is an Indian Travel services provider company that allows you to book your Train/Flights/Bus tickets and Online Visa/ And Travel Packages and A lot of Travel Services too like travel Gift card & more. And the company is known as One of the leading tour and travel company in India They also allow global services booking through makemytrip.com. So this was a short introduction of MakeMyTrip and the services they are providing.
Now Let’s talk about reviews in 2020 Are They still deserve the Place #1 As they are saying that they are holding the position
How are the services Quality MakeMyTrip provides?
As we know Services are good and But it should Be upgrade in 2020 Because A lot of users have been facing problems after they bought it from MakeMyTrip In last three Years No doubt that company has tried their best to make a perfect image for all time But as we Review in 2020 We have observed that services quality need a bit improvement. But Overall, as we have discussed what We have experienced with MakeMyTrip in 2018 and Our Team is ready to give it 7.5 out of 10, And We use MakeMyTrip To book our Flights and Hotels too and sometimes family tour packages But We agree that services quality need some improvement.
How Is Customer Support?
When it comes to this question we are also confused that the last company gets overall 4.1 Rating for support by millions of customers But To check support quality we made a discussion with making my trip customer care team And Here is what we found?
We have tried to make a call with team to ask some details and check services for next few days and we were looking for UK visa by MakeMyTrip as they do provide Online Visa or in other words, you can say we were trying to talk with customer care center and After 11.30 minute of response time we started talking with a member (we don’t provide any details, anybody, when it comes to having a bad experience with any travel brand ) And I think this response is not that We can expect from MakeMyTrip In 2020 It all about 11.30 Minutes which Is very long time But after that, we asked many things About visa and it’s processing to book online and after 5 minutes of talk we didn’t get any perfect answer by the Member we have discussed with And we were trying to transfer this call to a Visa expert and we did that. And so far customer support experience is not good.
Talking with Akansha Visa Expert from MakeMyTrip
He has transferred our call to a visa expert Akansha as per our request which is a very good thing And we got minutes of response time And started talk with Akansha And after to minutes of complete talk we got the result And details about Online booking and it’s Timing details to get documents ready on the hand. Good job Akasnsha. Akansha was very good when it comes to visa details.
So we see both of the parts of support good with long time response for the first time and very good of support by Akansha in one place and here we are going to give customer support team 6.5 out of 10 and that’s it this all about experience in 2020. and overall support was good But MakeMyTrip Should handle clients in a moment between 3-5 minutes for that should add more employer to the support team or they should Make Them better by the training they have now.
Can you Book in 2020?
Yes, you can ‘ I am Waliur Rahman one of the members of Team HikerTrip And My experience with MakeMyTrip is good so far and we do also recommend our readers and visitor because MakeMyTrip is one of the most trusted brands in India so that’s why we recommend to book with and also they provide good services as well But we also recommend you to check all reviews when you book and avoid those SCAMS on the name of cheap services and big Name Be a customer who cares about everything, Jus Do a complete research before booking.
Also Read About The 20 Best places to visit In 2020
Our overall Thoughts About MakeMyTrip And their Services.
MakeMyTrip Is A good place to book your travel But If you get cheap deals anywhere then it depends on you and your experience with the third party brand But At HikerTrip.Com We have discussed with our team members and talk about their experiences with travel services they use in a monthly or daily bases and all of us think that MakeMyTrip Deserve 8.1 out of 10 in 2020 and that’s what do we think. and we, ll be back very soon with another review post.
We are 5 Members in Team HikerTrip including Sitara (admin) And we are here to deliver the best travel-related content that helps travelers. And we are also looking for more author who wants to contribute to HikerTrip India. Our Team loves reading books and playing volleyball in their free time. Follow us on Social Media to get all updates.